Agent 101

Identify the software you needMake a list of the software applications you need access to for your job. This might include tools like project management software, dev environments, or any other spe...

In our organization we have established a comprehensive onboarding program that spans a duration of two weeks. New employees will engage in a series of tasks that encompass various aspects of their...

We provide support for employees who need to take time off for parental leave, medical conditions, and short-term disabilities. The time allotment and paperwork varies by global office.Regardless o...

Understanding your payroll deductions is important for managing your personal finances. Depending on which global office you work in, you’ll see different deductions on your paystub.U.S.: Deduction...

If you’re locked out of your computer, don’t panic. Also, before you reach out to IT, see if you can fix it yourself.First, check your username and password. Make sure you’re entering your username...

Enrolling in a planNew hires have 60 days to select a healthcare plan. For existing employees, annual open enrollment periods are designated.Using your healthcare planAfter enrollment, you will rec...

Welcome. You are now part of AgeGrace Tools, a special team with a unique mission of empowering independence and enhancing life. We pride ourselves on helping seniors enjoy their golden years with ...

Our company understands the importance of time off for relaxation, rejuvenation, and personal activities. We strongly encourage employees to take the full allotment of time so they can have a healt...

The payroll schedule has been developed to ensure timely and accurate payments for our team members in offices around the world.U.S.: Bi-weekly on Fridays. If a payday falls on a holiday, paychecks...

Experiencing a technical glitch? Don’t worry, our IT team is here to help. Here’s how you can report an IT issue:Email: Send a detailed email to itsupport@agegracetools.com. Include a clear subject...